Refund Policy

14-day refund period

You may request a refund within 14 days of your original purchase of SeasonCue Light Summer. Refund requests should be sent to support@seasoncue.app and include the email address used for the purchase.

When we will generally approve a refund

We will generally approve a refund requested within the 14-day period when:

• SeasonCue has a material technical problem that prevents you from using the purchased product and we are unable to resolve it within a reasonable time.
• You were charged more than once for the same purchase.
• The product materially differs from the description presented at the time of purchase.

Change-of-mind requests

Because SeasonCue provides immediate access to digital software, change-of-mind refund requests may be declined after substantial use of the product. We consider the circumstances of each request, including how long the product has been accessible and the extent to which it has been used.

How refunds are processed

SeasonCue purchases are processed by Lemon Squeezy, which acts as the merchant of record. Approved refunds are processed through Lemon Squeezy to the original payment method. The time it takes for the refunded amount to appear depends on your payment provider.

Access after a refund

If a purchase is refunded, the associated SeasonCue license may be disabled or revoked and access to the paid application may end.

Chargebacks and payment disputes

If you have a problem with your purchase, please contact support@seasoncue.app first so we have an opportunity to help. Payment disputes and chargebacks are handled through Lemon Squeezy and the applicable payment provider.

Changes to this policy

We may update this Refund Policy as SeasonCue changes. The effective date at the top of this page shows when this version became effective. A change to this policy will not reduce any non-waivable rights that applied to a purchase when it was made.

Contact

For refund questions or requests, contact support@seasoncue.app.